FastComet & Chemicloud: How to Fix Domain SSL Certificate Errors

When you add a domain and specify its nameservers on web hosting platforms like FastComet or ChemiCloud, which offer cPanel, an SSL certificate is installed automatically. Changing the domain's nameservers can take 1-2 days to propagate, meaning your site might be inaccessible or may show SSL certificate errors until the DNS information is fully updated.

You can check the status of the SSL certificate in cPanel and attempt to install it using the AutoSSL feature.

FastComet and ChemiCloud are affordable international web hosting options comparable to Bluehost. However, since Bluehost uses US servers, many users in South Korea report slower speeds. FastComet provides a Tokyo server, which ensures reasonable speed in South Korea, while ChemiCloud has added a server in Seoul, offering even faster connections.

FastComet & ChemiCloud: Troubleshooting Domain SSL Certificate Errors

When connecting a domain to your web hosting, there may be a slight delay before it becomes accessible. Usually, this involves changing the domain's nameservers or setting the domain's IP address.

  1. Changing the nameservers may take 1-2 days to propagate, and can take up to 72 hours in some cases.
  2. If you set the IP address, the domain might connect within a few hours, but it can also take 1-2 days in certain scenarios.

For more information on domain nameserver propagation, please refer to the following article.

It's crucial to recognize that changing a domain's nameservers or adding an A record can take time for the domain to connect. This applies regardless of the hosting service used.

Typically, both ChemiCloud and FastComet connect domains through nameserver changes, whereas Cloudways generally connects by setting the domain's IP address.

The reason for the delay in connecting when changing a domain's nameserver or IP address is due to the DNS propagation process. DNS propagation refers to the process where the new DNS record information for a domain is updated across all DNS servers worldwide. During this process, each DNS server caches the previous information for a certain duration using the TTL (Time to Live) value, and the propagation time varies based on the characteristics of the ISP (Internet Service Provider) and domain registrar. Generally, DNS changes propagate within a few hours, but it can take up to 48-72 hours, during which some users may still access the domain using outdated information.

After adding a domain and changing the nameservers, try accessing it a few hours later. If you still can't connect, clear your browser's cache and try again. If the issue persists, wait a day before attempting to connect again. Once the domain is properly linked, you can install WordPress and start building your site or migrate a WordPress site hosted elsewhere.

When you sign up for FastComet or ChemiCloud and enter a domain name, it is automatically added. To use an additional domain, you can do so through the Domains tool in cPanel.

After you enter a domain name upon your initial signup or after adding a new domain in the Domains tool, make sure to change the domain's nameservers.

After connecting the domain and waiting for a few hours or a day, you should be able to access it successfully. If any SSL certificate errors occur, you can check the status in the SSL/TLS Status section.

Search for ssl in cPanel to select the SSL/TLS Status tool.

If the domain's DNS information hasn't propagated yet, you may see a red padlock icon next to the domain, indicating a failure to install the SSL certificate.

If you continue to see this error after a day of changing the nameserver information, click the Run AutoSSL button to attempt the installation of the SSL certificate.

Once the SSL certificate is installed correctly, a green padlock icon will appear next to the domain name, as shown in the image above.

If more than two days have passed since changing the nameservers and the SSL certificate has still not been installed, check to ensure that the domain's nameserver has been updated correctly. You may also want to contact customer support for assistance regarding the current status. This can help determine if the issue results from DNS propagation delays or if there was an error during the nameserver change process.

Understanding the process of connecting a domain will make it easier to achieve successful connections. Be sure to double-check your nameserver or IP address settings to avoid errors. Incorrect configurations can lead to confusion in DNS information, causing several days of delay in proper domain connection.

In Conclusion

In summary, we've explored what to check if SSL certificate installation errors occur in FastComet and ChemiCloud. Typically, if the nameservers are configured properly, time should resolve the problem. 😄

If you're short on time, after changing the domain's DNS information, wait about 3-4 hours and then refer to the article above to try installing the SSL/TLS Status tool again. If the installation still fails, wait another few hours and attempt to install the SSL certificate once more.

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